Elite Maritime Culinary Excellence

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Privacy Policy

Last Updated: December 2024

1. Information Collection

Elite Galley collects personal information including names, email addresses, phone numbers, and service preferences when you contact us or request quotes. We also collect technical information such as IP addresses, browser types, and website usage patterns to improve our services.

2. Information Use

We use your information to provide maritime culinary services, respond to inquiries, process service requests, and communicate about our offerings. Your data helps us customize our services to meet specific vessel requirements and dietary needs.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist in delivering our services, subject to confidentiality agreements. We may disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may opt-out of marketing communications and request information about how your data is processed. Contact us at [email protected] to exercise these rights.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website performance. You can control cookie settings through your browser preferences.

7. Contact Information

For privacy-related questions or concerns, contact us at [email protected] or +1 (305) 847-3296.

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Terms of Service

Last Updated: December 2024

1. Service Agreement

By engaging Elite Galley's services, you agree to these terms and conditions. Our maritime culinary services are provided subject to vessel specifications, safety requirements, and operational constraints.

2. Service Scope

Elite Galley provides professional maritime catering, galley management, provisioning, and culinary consulting services. Service delivery is subject to weather conditions, port availability, and maritime safety regulations.

3. Payment Terms

Payment terms are established in individual service contracts. Generally, deposits are required for service booking, with final payment due upon service completion. Late payments may incur additional charges.

4. Cancellation Policy

Cancellation policies vary by service type and timing. Early cancellations may result in fees to cover committed resources and provisioning costs. Emergency cancellations due to weather or safety concerns are handled case-by-case.

5. Liability Limitations

Elite Galley's liability is limited to the value of services provided. We maintain professional insurance but are not liable for consequential damages, vessel delays, or third-party claims beyond our direct control.

6. Food Safety and Compliance

All services comply with applicable maritime food safety regulations and international health standards. Clients are responsible for informing us of dietary restrictions, allergies, and special requirements.

7. Intellectual Property

All proprietary recipes, menu designs, and operational procedures remain the intellectual property of Elite Galley and may not be reproduced without written consent.

8. Dispute Resolution

Disputes are resolved through binding arbitration in Miami, Florida, under maritime law. These terms are governed by Florida state law and applicable maritime regulations.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience, remember your preferences, and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security features and navigation.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Functionality Cookies: Remember your preferences and settings to provide personalized experience.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

3. Cookie Management

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality and your user experience.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including analytics providers and marketing platforms. These are subject to their respective privacy policies.

5. Cookie Retention

Cookies are retained for varying periods depending on their type and purpose, from session-only cookies that expire when you close your browser to persistent cookies that may last up to 24 months.

6. Updates to Cookie Policy

We may update this cookie policy periodically. Changes will be posted on this page with updated effective dates.

7. Contact Us

For questions about our cookie policy, contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

1. Copyright Protection

Elite Galley respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We promptly respond to valid copyright infringement notices.

2. Filing a DMCA Notice

If you believe your copyrighted material appears on our website without authorization, please provide written notice including:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, telephone, email)
• Statement of good faith belief that use is not authorized
• Statement that notification information is accurate and you are authorized to act

3. Designated Agent

Send DMCA notices to our designated agent:

Elite Galley DMCA Agent
2847 Harbor Boulevard
Miami, FL 33133, USA
Email: [email protected]

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification including identification of the material, statement under penalty of perjury that removal was a mistake, and consent to jurisdiction.

5. Repeat Infringers

We maintain a policy of terminating relationships with parties who repeatedly infringe on copyright protections.

6. Good Faith Requirement

DMCA notices must be filed in good faith. Knowingly making false claims may result in liability for damages, including attorney fees.